Frequently Asked Questions
Pricing: Our quotes are on an individual basis, and vary depending on the level of complexity, detail, size, and overall design of the cake.
We have a minimum order of $475.00 including gst for our one tier cakes, and that feeds a minimum of 20 people coffee serve.
Our two tier cake’s start from $575.00 including gst
All quotes are valid for 2 weeks only from the date sent. There is no holding for a date unless a deposit has been paid.
What’s included in the price: All our cakes include writing on the board of your choice and a minimum of two flavours to make up the layers of cake, and the quote you receive includes GST.
Pick up or Delivery: Pick up is from our studio in Prestons, South West of Sydney.
An allocated time for pick up will be set and confirmed, and must be adhered too, otherwise a late fee will be charged.
Delivery can be arranged and a delivery quote will be set based on venue or location.
Zio Diz delivers the cakes personally! With wedding cakes, they are delivered at the allocated time, set up and often are built on site, depending on style and how many tiers.
Consultations: Appointments can be made to discuss the cake in great lengths and finer details, based on the event. Appointments are strictly one hour and a 10% deposit is required to secure the date.
Booking: It is best to book 6 -8 weeks in advance, as we do get fully booked out.
Payment & Deposit: A Deposit of 10% of the total price is required to secure the booking.
The balance remaining, is due the week before the event date.
Deposits are strictly non-refundable if cancellation, for any given reason. However, money can be moved forward to another cake, and is valid for 6 months from original booking.
Payment has to be made in full, a week prior to event date for order to commence. If remaining balance has not been finalised, no order is processed and will be considered void.
Payment accepted is by direct deposit.
Ingredients: We do not use nuts in our products, but we can NOT guarantee there are no traces of nuts.
Our cakes are NOT gluten or vegan free and may contain traces of Egg, Soy, Nuts and Crustaceans.